Privacy policy
At Affordable Gifts Online, customer satisfaction is our top priority. We work with multiple trusted suppliers to offer a wide range of high-quality products.
If your order arrives damaged, defective, or if any items are missing, please contact us as soon as possible. We will promptly review your case and coordinate directly with our suppliers to resolve the issue.
To report an issue, please include:
- Your order number
- A description of the problem
- Photos (if applicable)
Once your request is reviewed, we will offer a suitable solution, which may include a replacement, refund, or store credit depending on the situation.
Please note:
- Refunds or replacements are only processed for damaged, defective, or missing items
- Claims must be made within 7 days of receiving your order
We are committed to ensuring a smooth and satisfactory shopping experience and will do our best to resolve any concerns quickly.